# Patient identifiers
URL: https://docs.awellhealth.com/docs/connect-systems/patient-identifiers

> For the complete documentation index, see [llms.txt](https://docs.awellhealth.com/llms.txt).





A patient is a real person documented across many systems, and each system assigns its own identifier
to track them. Medical record numbers, provider numbers, national registry numbers: many are issued by
external bodies, including government agencies.

Because record-keeping is distributed, one patient accumulates **many** identifiers. Reconciling them
is a large part of health data management, and getting it wrong means treating one person as two.

## Awell identifiers are FHIR system and value pairs [#awell-identifiers-are-fhir-system-and-value-pairs]

Awell adopted [FHIR identifiers](https://hl7.org/fhir/r4/datatypes.html#Identifier). Fast Healthcare
Interoperability Resources anticipates exactly this problem by letting a patient hold
**multiple identifiers**, sometimes called business identifiers.

Each identifier is a **system and value pair**:

* The **system** says which namespace the identifier belongs to, such as a particular hospital's medical
  record number (MRN) scheme.
* The **value** is the identifier within that namespace.

Only the pair is unambiguous: `12345` on its own means nothing, but `12345` in the context of one
hospital's MRN system identifies one person.

## What this means for an integration [#what-this-means-for-an-integration]

Set up identifier systems before sending any identifiers. They're configured under
**Settings → Identifier systems**, and several common ones are preconfigured, so a national registry
number or an EHR's own patient ID can be picked from a list rather than defined by hand.

<img alt="Configuring a patient identifier system, with the list of preconfigured systems open" src="__img0" />

Identifier systems are configured per environment, and the name and system must match across Sandbox and
Production or lookups fail. See the
[go-live checklist](/docs/design-care-flows/go-live-checklist).

A care flow can be started by identifier rather than by Awell patient ID, so the calling system never
has to store an Awell ID. See [Care flows in the API reference](/api-reference/reference/care-flows).

Looking a patient up by identifier is also how an integration avoids creating duplicates.

## Next steps [#next-steps]

**Next:** [Patient Demographics Query](/docs/connect-systems/patient-demographics-query), which
searches on an identifier.
