# Gridspace
URL: https://docs.awellhealth.com/docs/marketplace/gridspace

> For the complete documentation index, see [llms.txt](https://docs.awellhealth.com/llms.txt).



<img src="/marketplace/gridspace.jpg" width="48" height="48" />

Use AI phone conversations to communicate with your patients.

Category: Communication. Adds 2 actions to a care flow.

## What to configure [#what-to-configure]

Set these once, on the extension in Awell Studio. An action fails at run time if a
required setting is missing.

| Setting       | Required | Notes                                             |
| ------------- | -------- | ------------------------------------------------- |
| Account ID    | Yes      | Your Gridspace account ID.                        |
| Client Secret | Yes      | Your Gridspace client secret. Stored as a secret. |

## Actions [#actions]

Gridspace adds these 2 actions to a care flow. Add one to a step, then fill in its inputs.

### Call with Grace [#call-with-grace]

Use AI phone conversations to communicate with your patients.

| Input        | Type     | Required | Description                                   |
| ------------ | -------- | -------- | --------------------------------------------- |
| Flow ID      | `string` | Yes      | The ID of the flow to use for the call.       |
| Phone Number | `string` | Yes      | The phone number to call.                     |
| Data         | `json`   | Yes      | Any additional data to be passed to the call. |

### Upload Contact to Campaign [#upload-contact-to-campaign]

Add a contact to a Gridspace autodialer campaign.

| Input                  | Type      | Required | Description                                                                                                            |
| ---------------------- | --------- | -------- | ---------------------------------------------------------------------------------------------------------------------- |
| Campaign ID            | `string`  | Yes      | The ID of the Gridspace autodialer campaign.                                                                           |
| Phone Number           | `string`  | Yes      | The phone number to call.                                                                                              |
| Service Terms Reviewed | `boolean` | No       | Affirmation that the Terms of Service for contacts made via Autodialer campaigns have been reviewed. Defaults to true. |
| Data                   | `json`    | Yes      | Any additional data to be passed to the campaign. Should be a JSON object.                                             |

Returns:

| Data point              | Type     |
| ----------------------- | -------- |
| `data`                  | `json`   |
| `num_uploaded_contacts` | `number` |

## Setup and notes [#setup-and-notes]

Gridspace is a conversational speech bot platform using its proprietary AI, Grace. It was built for long-form conversations over the phone, which distinguishes her from other voice AIs such as Siri and Alexa.

Grace can perform an an ever-increasing variety of service-oriented tasks across multiple roles. Grace's job functions include, but are by no means limited to:

* Healthcare Scheduler
* Lead Qualifier
* Payments Facilitator
* After-hours Phone Operator
* Service Appointment Booker

Grace has the ability to manage customer service and patient care interactions independently from start to finish, or she can work in collaboration with human agents.

## Changelog [#changelog]

### October, 2024 [#october-2024]

Created Gridspace extension

## Where this page comes from [#where-this-page-comes-from]

The settings, actions, inputs, outputs and webhooks above are generated from the
extension's own code, at `@awell-health/awell-extensions` v2.1.159. They match what the
platform actually does rather than a description of it.

Field-level detail also appears in Awell Studio when you configure the action.
Something wrong or missing? Email [support@awellhealth.com](mailto:support@awellhealth.com).
