# Zendesk Sell URL: https://docs.awellhealth.com/docs/marketplace/zendesksell > For the complete documentation index, see [llms.txt](https://docs.awellhealth.com/llms.txt). Zendesk Sell is a customer service and support platform that provides a suite of tools and software for businesses to manage their customer interactions. Category: Customer Support. Adds 2 actions to a care flow. ## What to configure [#what-to-configure] Set these once, on the extension in Awell Studio. An action fails at run time if a required setting is missing. | Setting | Required | Notes | | --------------- | -------- | -------------------------------------------------------------------------------------------------------------------------------- | | Sales API token | Yes | Visit Zendesk Sales CRM dashboard and go to Settings > Integration > OAuth to enable and create an API token Stored as a secret. | ## Actions [#actions] Zendesk Sell adds these 2 actions to a care flow. Add one to a step, then fill in its inputs. ### Complete a task [#complete-a-task] Completes a task in Zendesk This action can be previewed in Studio before you publish. | Input | Type | Required | Description | | ------- | --------- | -------- | ----------------------------------------- | | Task ID | `numeric` | Yes | The ID of the task to complete in Zendesk | Marks a task as completed. ### Create task [#create-task] Creates a new task in Zendesk This action can be previewed in Studio before you publish. | Input | Type | Required | Description | | ------------- | --------- | -------- | ------------------------------------------------------------------------------------------------ | | Content | `string` | Yes | Content of the task. | | Due date | `date` | No | — | | Owner ID | `numeric` | No | Unique identifier of the user the task is assigned to, defaults to the user who created the task | | Resource type | `string` | No | Name of the resource type the task is attached to. Possible values: "lead", "contact", "deal". | | Resource ID | `numeric` | No | Unique identifier of the resource the task is attached to. | | Completed? | `boolean` | No | Indicator of whether the task is completed or not. | | Remind at | `date` | No | The date at which Zendesk should send you a reminder about the task. | Returns: | Data point | Type | | ---------- | -------- | | `taskId` | `number` | Creates a new task. You can create either a floating task or create a related task and associate it with one of the resource types: Leads, Contacts, Deals. ## Setup and notes [#setup-and-notes] Zendesk Sell is a customer service and support platform that provides a suite of tools and software for businesses to manage their customer interactions. It offers a range of customer service solutions, including help desk ticketing systems, customer support and engagement, and self-service options. Zendesk is designed to help companies streamline their customer support processes, improve communication with their customers, and resolve issues more efficiently. ### Extension settings [#extension-settings] In order to set up this extension, you will to authenticate with the Sell API and need an API token. You can visit Zendesk Sales CRM dashboard and go to **Settings > Integration > OAuth** to enable and create an API token. Read more about how to get an access token for the Sell API [here](https://developer.zendesk.com/documentation/sales-crm/first-call/). ## Where this page comes from [#where-this-page-comes-from] The settings, actions, inputs, outputs and webhooks above are generated from the extension's own code, at `@awell-health/awell-extensions` v2.1.159. They match what the platform actually does rather than a description of it. Field-level detail also appears in Awell Studio when you configure the action. Something wrong or missing? Email [support@awellhealth.com](mailto:support@awellhealth.com).