Review and interact with care flow activities
Read messages, submit forms, and understand what a care flow did using the activity feed, the timeline, and the audit logs.
Activities are the work a care flow generates: a message to read, a form to submit, a calculation that ran. This page covers acting on them and finding out what happened.
Opening an active care flow
- From a patient: open the Patients list, select the patient, then choose an active care flow.
- From a task: open the Activities list and select a specific pending activity.
Either route opens the care flow, where the activity feed, the timeline and the audit logs answer different questions.
Activity feed: what happened, in order
A log of every activity orchestrated according to the design in Studio: messages, forms, calculations, and so on. It includes timing delays based on reference dates, and the if-this-then-that logic that personalizes a flow at runtime.
It shows the actions assigned to people and the system activities Awell generated itself.
Timeline: when each activity was activated and completed
Filter by elements or layers of the care flow: tracks, steps, actions.
Use this when the question is about timing rather than content, such as where a patient is stuck.
Audit logs: why something happened
The granular record of historic events and why: why a step was discarded, why a track triggered.
Audit logs answer "why did this patient not get the follow-up", so check them before assuming something is broken.
Next steps
Next: Prefill form fields when revising a form the patient already submitted once.
View and edit a patient profile
Review and update a patient's details, see all their care flows, and delete a profile when someone exercises the right to be forgotten.
Follow up on pending activities
See what is outstanding across the whole patient population for one care flow, filtered by role or activity, so nothing sits unnoticed.