Organize your care flow with tracks
Split a care flow into phases so it stays readable, and understand how tracks decide what happens when and for whom.
A care process is usually a set of phases that happen in some order. Mapping all of them on one canvas gets overwhelming fast, so a care flow is split into tracks, one per phase.
Tracks keep the flow readable, and they activate independently
Tracks give a care flow a shape a colleague can read without tracing every arrow.
A track doesn't run because the previous one finished; it runs when something happens that the author defined as its trigger. So a monthly check-in can run alongside a treatment phase instead of after it.
Split by set of activities, or by treatment path
There's no fixed rule, but these splits work in practice:
- By set of activities: data collection, information sharing, care delivery.
- By treatment path: one track per route a patient can take.
A track doing two unrelated jobs is usually two tracks; fifteen tracks with one step each is usually fewer.
Next steps
Next: Set the track triggers. The phases are defined; now decide what activates each one.