What Panels is
Awell Panels is a live list of patients or tasks that a care team works from, built from the data a care flow already collects.
Awell Panels is a live list of patients or tasks that a care team works from. Think of a panel as a spreadsheet that keeps itself up to date: the rows are patients or the work waiting on them, and the columns are whatever the team needs to see to decide who to help first.
Awell Care answers "what does this patient need next", and Panels answers "who needs attention first" across a whole population.
A care flow does the work, a panel is where the team sees it
A published care flow decides what should happen and when. It creates the work, sends the messages, and waits for the answers.
A panel is where that work becomes a list a team can act on: everyone who has an outstanding form, everyone discharged in the last three days, everyone whose next refill is due. Sort, filter and group it.
What appears in a panel
Patient details, data points and tasks all arrive from the care flow:
- Patient details. The patient profile. Panels creates the patient the first time it sees them, so no one has to add them by hand.
- Data points. Everything the care flow collects, including the baseline data it starts with. These become the columns a team filters and sorts on.
- Tasks. The work itself. A form or a message in a care flow becomes a task in the panel.
A task arrives with the data the care flow holds at the moment it is created, and each new task brings the latest data with it.
A task does not care who completes it. People and AI agents work the same queue, so the work an agent finishes and the work a coordinator finishes land in the same list, in the same state.
All of it is held as FHIR resources rather than as rows in a private table, which is what keeps a panel current and lets one panel serve several facilities at once. See How Panels stores data.
A patient's tasks are grouped by status
Opening a patient from a panel groups their tasks by status. Requested comes first, then the remaining statuses in a fixed order. Each group shows a count, and you can collapse it — so a long list of completed work folds away while the outstanding tasks stay in view.
Only statuses that hold a task appear. A group like Cancelled shows up only when a task is in it.
A timeline shows what happened and where it came from
Opening a patient shows a timeline of everything recorded against them, newest first: what the patient did, what the care team did, and what the system did, each one tagged with where it came from.
A task and a care plan each carry their own smaller timeline of their own events. So a coordinator can read the history of one piece of work without reconstructing it from the whole patient's record, then step up to the patient-level timeline for the full picture.
Each team chooses its own columns, filters and grouping
A panel holds one team's choice of columns, filters and grouping, and views built on it can be tailored further for a particular job without disturbing anyone else's. See Panels and views.
Panels is generally available. panels.health covers what it does for a care team; support@awellhealth.com answers questions about using it.
Next steps
Next: Panels and views, to see which settings belong to a panel and which to a view. To put one together yourself, read Build a panel.
Stop or delete a care flow
End a running care flow or remove it and its data entirely, with a clear warning that neither action can be undone.
Panels and views
A panel holds the columns and settings; views built on it are tailored for a particular job. Which changes affect everyone, and which affect one view.