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How you work in Awell Care

The views Awell Care provides out of the box, from patient lists to task lists to the activity feed, and which one fits which way of working.

Awell Care is where live care flows are operated and where stakeholders complete their activities. It offers several views over the same data, because teams work differently. Some people think in processes and timelines, others in task lists with due dates, switching between the two depending on whether the job is task management, long-term planning, or coordinating a team.

What each view shows

Patient list

A searchable list of every patient and the starting point when the person is already known.

The patient list in Awell Care

Create patient

A care flow can only run for a patient, so a patient record comes first. See Create patients.

Creating a patient in Awell Care

Patient profile

Everything about one person: their details, their care flows, and their pending activities. See View and edit a patient profile.

A patient profile in Awell Care

Task list

What's pending and who it's assigned to. Use it for "what does the team need to do today" rather than "what's happening with this patient". See Follow up on pending activities.

The task list in Awell Care

Activity feed

A detailed view of past, present and future activities along a linear timeline, which is the closest thing to "what has happened to this patient, in order".

The activity feed in Awell Care

Timeline

When each activity was activated and completed, which is the view for spotting delays rather than reading content.

The timeline view in Awell Care

Which view answers which question

  • To follow one patient: patient profile, then activity feed.
  • To work through one role's to-dos: task list, filtered to that role.
  • To find out why something happened or didn't: activity feed, then audit logs. See Review and interact with care flow activities.

Next steps

Next: Create patients, the prerequisite for everything else here.

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